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Boo
 Post subject: New phone offline
PostPosted: Thu Mar 09, 2017 10:55 am 
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Newbie

Joined: Tue Jul 21, 2009 10:11 am
Posts: 27
Please help, this is driving me mad!
I have bought a new phone, Samsung J3, it is connected to WiFi but it says it's offline, but only at home!
We got it working in my local bar yesterday, we could get on fb, whatsapp etc. It just doesn't work at home.
Our other phones, tablets and laptops are all fine.
Please can someone help, it needs to be 'idiot' proof!!
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J B
 Post subject: Re: New phone offline
PostPosted: Thu Mar 09, 2017 11:15 am 
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Rock Star
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Joined: Fri Jan 11, 2008 10:29 am
Posts: 1373
Location: Shrops/Stafs(UK) - Tala(CY)
Settings
Wi-Fi
tap on the wi-fi in question and tap 'forget'
restart your phone and then try to connect to your wi-fi again. You will obviously need to enter your password again.

Any help?

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J B
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pegleg2
 Post subject: Re: New phone offline
PostPosted: Mon Aug 21, 2017 9:37 am 
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Newbie

Joined: Mon Feb 06, 2017 10:25 am
Posts: 27
hi
rock star spot on.. i bought that model put ten euros on it ie pay as u go on the friday gone that is,
did not use it checked the balance only about 3 euros left on it sunday morn ..going to the mall this morn and find out why!!
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Fylde Filly
 Post subject: Re: New phone offline
PostPosted: Mon Aug 21, 2017 11:19 am 
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Idol

Joined: Tue Mar 15, 2016 9:33 pm
Posts: 722
pegleg2

It sounds like your cellular data is running and so using your credit. If you're continually receiving emails and other notifications when you're outside of free WiFi access, your data is taking care of sending them to you and you get charged for it.

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Busy exploring England's green & pleasant lands since May 2016 after 12yrs in Cyprus.
There appears to be a misapprehension I run a photography business... it's my passion as a hobby.
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Sergio
 Post subject: Re: New phone offline
PostPosted: Mon Dec 18, 2017 3:42 pm 
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Top of the pops
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Joined: Wed May 22, 2013 3:27 am
Posts: 2245
Location: Kamares Village
pegleg2 wrote:
hi
rock star spot on.. i bought that model put ten euros on it ie pay as u go on the friday gone that is,
did not use it checked the balance only about 3 euros left on it sunday morn ..going to the mall this morn and find out why!!

I would disable DATA plan for avoid such fee.
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