Paphos People

Huge bill discrepancies forces EAC to issue advice to consumers

Amid heightened concern among the public over costly energy, the Electricity Authority of Cyprus (EAC) on Thursday issued advice to consumers on what to do regarding possible discrepancies between their meter reading and their electricity bills.

The announcement followed reports in the media that some households had received unjustifiably high bills, apparently due to mistaken estimates of consumption, with the EAC stressing that any errors will be corrected.

The EAC attributed the discrepancy to teething issues with the new metering system called MDMS (Meter Data Management System).

But that was little consolation to consumers receiving staggeringly high electricity bills.

FULL STORY HERE:- https://cyprus-mail.com/2022/08/11/eac-instructions-regarding-bill-discrepancies/

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Dave
Moira And Dave

“I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.”

Seems to be yet another case of cyprus dysfunctional computer systems.

Our 'consumption' was more than for the same period last year and we have been out of the country since April! The corrected bill went from €350 to €7,70! I am however puzzled by the 98 cent meter reading charge. I suppose I paid for the guessed consumption.