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How do we get this money and are we entitled to claim for late payment from their side , as our accountant has been told from their office they have no money to pay us back at present .
I must say upfront that I have no professional knowledge of working in Cyprus, but surely the question you pose should have been (easily) answered by your accountant?
If he is at a loss, I would be inclined to (a) change your accountant (or at least get a second opinion) & if the answer remains the same, (b) then talk to a lawyer & get him/her to ask for a refund in writing.
However, this being Cyprus, the 'excuse' of "they have no money to pay us back at present" may well be the reality, or unfortunately just 'convenient' for them, or a bit of both. If you could get them to put their response in writing (admitting the amount of the refund due) would seem to be the way to go as a first step along, what may be, a long road.
Hope this turns out well for you.