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Anybody suggest where good honest pension money can be deposited in the UK.
That is the question most of the expat community is asking!
I am, like you appear Clive, becoming increasingly disenchanted with Cynergy Bank.
They are IMHO at the other end of the spectrum to the previous Bank of Cyprus operation in terms of their so-called 'customer services' - which patently are really cynically poor (very similar I recall to Barclays Bank as they moved toward closing expat accounts).
Like most UK banks, they are flouting the law by "not offerring accounts to international customers at this time", yet this is patently ignored by the Bank of England, or the officers of the law. It would seem banking institutions rule the UK, even after the self-engrandising/vastly over remunerated Carney moved off to further his wealth-for-little-effort personal franchise - a chancer of the highest order!
In answer to your question; find an offshore bank, you will have little success on the mainland, trust me we've tried.